If you have completed these verification steps and the license allocation still fails, gather your security log data from the utility tool and open a support case through the official Hexagon Technical Support Portal . Share public link
If packages drop or time out, resolve your network hardware connection issues before proceeding. 2. Modify or Create the nethasp.ini File
Copy that text and paste it into an email or open a support request ticket directly via the Hexagon Smart Support Portal.
Select and specify local port 475 (the default port for SafeNet HASP services). error number 6007 cadworx
Follow these diagnostic steps in sequence to re-establish your CADWorx network licensing path. 1. Verify Basic Network Connectivity
Navigate to the installation directory on your local machine. This is typically found within the root installation paths of Hexagon PPM software components .
: Use the command prompt to ping the license server to ensure the client machine has a stable connection. If you have completed these verification steps and
. Error 6007 specifically indicates that the software was able to initialize but lost connection to or cannot locate the necessary hardware license key. smartsupport1.intergraph.com Primary Causes Missing Hardware Key
Navigate to the CADWorx product folder. The path is typically located in [Product Folder]\CADWorx\ASSIDRV\ . Open the file using Notepad or any text editor.
: The specific module being requested (e.g., CADWorx Plant Professional, Equipment, or Structure) is blocked or unauthorized on that particular key configuration. Step-by-Step Troubleshooting Framework 1. Verify Basic Network Connectivity Modify or Create the nethasp
Go to the menu and select the Access to Remote License Managers tab. Check the box for Aggressive Search for Remote Licenses .
This report details the causes, diagnostic steps, and resolution procedures for . This error typically manifests as a failure to load a drawing or a crash during the save/edit process, often accompanied by a message indicating an "Internal Error" or a reference to database connectivity/project data corruption. The error is most prevalent in networked environments or when transferring drawings between projects.
Open the Windows Command Prompt on the affected workstation.
Troubleshooting CADWorx Error Number 6007: Causes and Solutions