Run the Registration.bat (Windows) or Registration.sh (Linux) script.
This comprehensive guide covers everything you need to know about ManageEngine ServiceDesk Plus license XML files: what they are, how to apply them, how to handle license expiration scenarios, managing ESM instance licenses, troubleshooting common errors, and best practices for license management.
Whether you are moving from a trial to a paid version or renewing your annual subscription, applying the XML is straightforward: Standard GUI Method : Log in as an administrator, go to the menu in the top right, select , and use the License Registration portal to browse and upload your new Emergency "Backend" Method manageengine servicedesk plus license xml
To help you resolve any specific setup issues, could you let me know your and the exact error message you are seeing? Knowing whether your server runs on Windows or Linux will also help me provide the exact commands you need.
The Standard Free Edition supports up to 5 technicians indefinitely, but the license must be "renewed" (re-generated for free) every year via their website. Run the Registration
In the license window, click to locate and select your .xml file. Click Upgrade to complete the registration. Via Command Line (If service is down/expired): Stop the ManageEngine ServiceDesk Plus service.
) dictates everything from how many technicians can log in to which advanced features, like Project Management or Enterprise Service Management (ESM), are unlocked. The Blueprint of Your ITSM Environment Knowing whether your server runs on Windows or
Click the button and locate your new .xml license file on your local machine. Click Apply or Upgrade to process the file.
In the License window that opens, click the or Choose file button to locate the license XML file sent to you upon purchase.